Our products are handcrafted in small batches for freshness. The average shelf life is 12 months when stored in a cool, dry place and sealed properly. Because we don’t use heavy synthetic fillers or harsh preservatives, we recommend using your products within this timeframe for best results.

No. Every formula is created from scratch using our original recipes. We don’t rely on premade bases — each product is handcrafted with carefully selected natural ingredients to ensure consistency, quality, and performance.

At this time, NaturelleGrow products are primarily available online through our website and Etsy shop. Some salons and boutiques carry our products through our wholesale and private label program, so you may see us locally depending on your area.

Yes! In addition to retail sizes, we offer bulk gallons, 5-gallon buckets, and even larger drums for salons, stylists, and entrepreneurs. Check out our Bulk, Wholesale, and Private Label pages for more details.

We fill all products by weight, not by volume. Natural products can settle during shipping, which sometimes makes jars or bottles appear less full. Rest assured, you are receiving the exact amount listed on the label.

Because our products are made with natural ingredients, slight variations in color can occur depending on the harvest or season of the raw materials (like herbs, oils, or butters). This doesn’t affect the quality or effectiveness of the product.

Handcrafted, natural products can have slight variations in texture due to changes in temperature, ingredient batches, or seasonal shifts. This is completely normal and does not impact performance.

All of our products are carefully formulated to fall within the hair-friendly pH range of 4.5–6.5. This helps keep your hair cuticle smooth, balanced, and healthy.

We occasionally discontinue products to make room for new formulas, improve existing recipes, or focus on customer favorites. We value feedback, so if a product you love is discontinued, let us know — it helps us shape future offerings.

When you first receive your product, the pump may be in a “locked” position. To unlock, press down and twist until it pops up. If your pump isn’t dispensing, try priming it by pressing several times. For thicker products, pumps may require more effort — or you can remove the pump and pour directly if preferred.

Our products are designed for every hair texture. Whether your hair is straight, wavy, curly, or coily, NaturelleGrow focuses on the essentials every head of hair needs: hydration, strength, and scalp health. While our recipes were first created to help natural and textured hair thrive, the nourishing herbs, oils, and butters we use provide benefits that all textures can enjoy — softer strands, better manageability, and healthier growth.

NaturelleGrow is all about authenticity and results. Since 2011, we’ve been handcrafting small-batch formulas with original recipes designed to help natural hair thrive. Unlike mass-produced brands, we don’t rely on premade bases or fillers. Every product is thoughtfully created with herbs, clays, oils, and butters that target real concerns like dryness, breakage, and growth. With over 15,000 five-star reviews, our customers trust us because our products actually deliver.

Our products are primarily available online through our website and Etsy shop. However, some salons and boutiques carry NaturelleGrow through our wholesale and private label program. If you’re interested in seeing us locally, ask your stylist to carry our products—or explore our wholesale opportunities.

Every NaturelleGrow product is made by our team right here in the U.S.A. We are a family-owned company, and all formulas are created in small batches to ensure quality, freshness, and consistency. No outsourcing, no shortcuts—just carefully crafted products made with integrity.

• Natural means our products are made with plant-based oils, butters, clays, and herbs without harsh chemicals like sulfates, silicones, or parabens.
• Vegan goes a step further—meaning no ingredients come from animals (like honey, beeswax, or silk protein). Many of our products are vegan, but not all. We’re always transparent about our ingredient lists so you can choose what fits your needs.

All NaturelleGrow products are handcrafted in the United States. We make everything in small, controlled batches to guarantee high-quality results and the freshest possible formulas.

NaturelleGrow Pro is the business-to-business side of NaturelleGrow. It’s designed for salon owners, stylists, and entrepreneurs who want to buy our products in larger sizes or launch their own haircare brand. We offer wholesale, bulk, and private label options so you can choose the model that works best for your business.

Starting your own business with us is simple. You can purchase our handcrafted products through our private label program, which allows you to brand them as your own, or through wholesale and bulk orders for resale. We provide the formulas, you provide the vision. This way, you skip the time, cost, and risk of developing products from scratch while still owning your brand.

• Wholesale means purchasing NaturelleGrow products with our branding at discounted prices, then reselling them in your salon, boutique, or online shop.
• Private Label means buying our products in bulk and adding your own brand, logo, and labels. This allows you to launch or expand your own haircare line without creating formulas from scratch.

Our Sales Associate Program is designed for individuals who want to earn by sharing NaturelleGrow products. As a sales associate, you’ll receive special discounts, resources, and support to help you promote and sell our products. It’s a great option if you’re looking for a side hustle or a flexible way to grow income while introducing others to our brand.

No, at this time we do not offer international shipping. We currently ship only within the United States.

While we don’t ship directly outside the U.S., many of our international customers use package forwarding services (such as MyUS, Shipito, or Stackry) that provide a U.S. shipping address and then forward the package to their country. You can also check with friends, family, or salon partners in the U.S. who may be able to receive your order and send it to you.

We’re working on expanding our reach in the future, so stay connected to our email list and social media for updates on international availability.

Most orders are processed and shipped within 3–5 business days. You’ll receive tracking information as soon as your package is on the way. Larger wholesale or bulk orders may take a little longer depending on size, but we’ll always keep you updated.

NaturelleGrow products are mainly sold online through our website and Etsy shop. However, some salons and boutiques do carry our products through our wholesale and private label programs. If you’d like to see NaturelleGrow in your local salon, ask your stylist to carry our line!

We want you to love your products! Due to the nature of handcrafted personal care items, all sales are final. However, if there’s ever an issue with your order—such as damage during shipping or receiving the wrong product—please contact us at info@baraguz.com and we’ll work with you to resolve it.